"FASTER" - Managed IT Service Level

iStreet's FASTER Managed IT Service Level monitors and manages your cloud-hosted IT services for consistent and reliable performance. 

At the FASTER IT Service Level, iStreet integrates and stabilizes your cloud-hosted IT services (e.g. database programs, applications, EDI, etc.). This includes monitoring, maintaining, and managing your cloud-hosted IT operations for consistent and reliable performance.  

Access to our expert technical support team is also included.  We monitor and manage your IT operations so you can focus on growing your business.

This service level can offer considerable benefits:

  • Reduced Capital Costs: Instead of investing in new equipment every three to five years, your IT infrastructure becomes an operating expense (Opex), reducing your up-front capital investment (Capex). Also, we will be responsible for all equipment repairs and maintenance.
  • Predictable Cost Model: Managed hosting fees are billed as a monthly flat fee so you can easily predict costs, making budgeting for IT expenses simple.
  • Customized Options: We can develop a customized cloud IT service package to meet the unique needs of your business. If your company has existing IT staff, a variety of business units and diverse technologies to support, a customized managed hosting solution will improve company-wide communication and collaboration.
  • Scalability: Scalability means your hosted hardware and software usage can “flex” with changing business needs.
  • Server Monitoring: iStreet regularly scans our servers in search of any irregularities or potential failures. Knowing your provider is keeping an eye on your system frees you and your staff to focus on business critical issues.
  • Security: Server security is essential when dealing with business critical data and information. iStreet follows rigorous industry standard security practices including stringent physical data center security measures, security audits, virus scanning, spam filtering, firewall configuration and operating system updates.
  • Technical Support: Our team of IT experts is available to deliver support services as needed. This gives you one single point of contact for all your cloud IT support needs.
  • Single Partner: With managed hosting, you don’t have to worry about managing various vendor relationships for standard hardware and software. We handle this for you.
  • Network Availability: iStreet will provide you with an advanced network connection that dynamically routes your traffic over the Internet.
  • Productive Use of IT Staff: We take care of the day-to-day running and maintenance of your servers and infrastructure, meaning your in-house IT staff can focus on strategic business performance activities.

IT Services available at the FASTER Service Level may include:

  • Strategy & Development
  • Migration Services
  • Operating System Management
  • VM Management
  • Monitoring
  • Managed Application Hosting
  • Database Administration Level 2
  • Monitored Security
  • Monitored Capacity
  • Monitored Cloud Storage
  • Monitored Storage
  • Managed Server Hosting
  • Managed Back-Up and Recovery
  • Managed Business Continuity
  • Managed Disaster Recovery
  • Service Reporting
  • Support Services
  • Service Reporting
  • Desktop-as-a-Service (DaaS)

Managed Applications may include:

  • SharePoint
  • Microsoft Exchange
  • Microsoft Office 365
  • Microsoft CRM
  • SAP BASIS

If you’d like to find out more about iStreet’s FASTER IT Service Level, contact us at esales@istreetsolutions.com. We’d be glad to discuss options with you.

Our goal is IT SIMPLIFIED.

 sap_partner_small.png   thumbs_microsoft-logo-black-resized-600.jpg   VMW-LGO-VMW-MNGD-SRVCS-PRVDR-Metal.png