How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 916-571-0648

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

 

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Simply put, I never have to worry about the security and accessibility of my data

Moving to iStreet Solutions hosting services and email has been a dream. I can be confident that iStreet Solutions is doing all kinds of behind-the-scenes technical work to ensure that the service is working properly. I've found their hosting to be the most secure and best customer experience.

When we have had to contact the customer service team, they have been very responsive, and typically very confident in their ability to resolve issues promptly. If you're curious or confused about your hosting services, stop worrying about the options at your disposal and let iStreet Solutions do the thinking for you.

Katy Schardt Principal
Compass Commercial
Sacramento, California

AIMsi and C2B virtual server application hosting has given us a completely stable platform

Now we have a structure that we can trust our business with. Other IT firms have been less responsive and helpful with questions and issues, but iStreet Solutions gives me a high level of comfort. I feel like I can trust my business with their services. Their team was highly responsive, and they were able to resolve all of the issues we brought up.

We transitioned out AIMsi to the cloud with iStreet Solutions, and this was clearly a good move. We completed the transition before moving to our new location, and it really simplified the move. It's working 10 times faster now without any lag times, and we could not be happier with the highly competent iStreet Solutions team.

They simply made our lives easier!

Scott Mandeville Owner
Tim's Music
Sacramento, California Area