HOW WE HELP - TRANSITION SOLUTIONS
iStreet Transition Solutions
iStreet offers solutions to meet your service transition needs.
Project Management/Transition Planning and Support: ITIL Project Management (Transition Planning & Support) aims to plan and coordinate the resources to deploy a major Release within the predicted cost, time and quality estimates.
Knowledge Management: ITIL Knowledge Management aims to gather, analyze, store and share knowledge and information within an organization. The primary purpose of Knowledge Management is to improve efficiency by reducing the need to rediscover knowledge.
Change Management: ITIL Change Management aims to control the lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made, with minimum disruption to IT services.
Configuration Management: Configuration Management (CM) is an IT Service Management (ITSM) process that tracks all of the individual Configuration Items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.
Release and Deployment Management: ITIL Release and Deployment Management aims to plan, schedule and control the movement of releases to test and live environments. The primary goal of Release Management and Deployment Management is to ensure that the integrity of the live environment is protected and that the correct components are released.
Service Validation and Testing: The objective of ITIL Service Validation and Testing is to ensure that deployed Releases and the resulting services meet customer expectations, and to verify that IT operations is able to support the new service.
Process Evaluation: The objective of ITIL Process Evaluation aims to evaluate processes on a regular basis. This includes identifying areas where the targeted process metrics are not reached, and holding regular benchmarkings, audits, maturity assessments and reviews.
(Sources: Wiki IT Process Maps)
iStreet Managed Cloud as a Service has solutions to meet each of these IT needs. To find out more, download our iStreet Solutions FAQ by selecting the prompt below or contact us at firstname.lastname@example.org or 866.976.3976.
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